Terms of service

Welcome to Buyer Orbit. These Terms of Service govern your access to and use of our website, https://buyerorbit.co.in/, and the purchase of products offered through our platform.

By accessing our website, browsing products, or placing an order, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. General Information

Buyer Orbit operates an online shopping platform offering a range of everyday and useful products to customers across India.

Business Name: Buyer Orbit

Website: https://buyerorbit.co.in/

Email: support@buyerorbit.co.in

Throughout these Terms, the words "we", "us", and "our" refer to Buyer Orbit.

2. Eligibility to Use Our Website

By using our website, you confirm that:

  • You are legally capable of entering into a binding agreement under applicable Indian laws.

  • The information you provide during registration or checkout is accurate and complete.

  • You will use our website only for lawful purposes.

  • You will not misuse our website or interfere with its normal operation.

3. Products and Pricing

We make reasonable efforts to display accurate product descriptions, images, specifications, and prices.

However:

  • Product images may vary slightly from the actual product.

  • Product availability may change without prior notice.

  • Prices and offers may be updated at any time.

  • We reserve the right to correct pricing, description, or listing errors.

All prices are displayed in Indian Rupees (INR), unless otherwise specified.

4. Orders and Order Acceptance

When you place an order on Buyer Orbit, you are submitting a purchase request.

An order confirmation does not necessarily mean that the order has been finally accepted. We reserve the right to cancel or refuse an order in circumstances including:

  • Product unavailability.

  • Incorrect pricing or listing information.

  • Incomplete or inaccurate customer information.

  • Suspected fraudulent or unauthorized transactions.

  • Delivery restrictions or serviceability issues.

If an order is cancelled after payment has been received, an eligible refund will be processed through the applicable payment method.

5. Payment and Cash on Delivery

We may offer different payment options, including Cash on Delivery (COD) and other available payment methods.

Customers must provide accurate payment and delivery information when placing an order.

For COD orders, customers are responsible for paying the applicable order amount at the time of delivery.

6. Shipping and Delivery

We aim to process and deliver orders within the estimated delivery timelines displayed on our website.

However, delivery timelines may vary depending on:

  • Customer delivery location.

  • Product availability.

  • Logistics and courier partner operations.

  • Weather conditions or unforeseen circumstances.

We are not responsible for delays caused by circumstances beyond our reasonable control.

For more information, please refer to our Shipping Policy.

7. Returns, Replacements and Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy.

Customers are requested to review the policy before placing an order.

Eligible return or refund requests must be submitted within the specified time period and must satisfy the applicable conditions.

Nothing in these Terms limits any consumer rights available under applicable Indian laws.

8. Cancellations

Customers may request order cancellation before the order is shipped.

Once an order has been dispatched, cancellation may not be possible.

We reserve the right to cancel orders due to product unavailability, pricing errors, suspected fraudulent activity, or other valid reasons.

Please refer to our applicable cancellation and refund terms for further information.

9. User Responsibilities

By using Buyer Orbit, you agree not to:

  • Use our website for unlawful or fraudulent activities.

  • Submit false, misleading, or inaccurate information.

  • Attempt to damage, disrupt, or interfere with website functionality.

  • Copy, reproduce, or distribute website content without permission.

  • Attempt unauthorized access to our website, systems, or customer information.

We reserve the right to restrict access to users who violate these Terms, subject to applicable law.

10. Intellectual Property

All website content, including text, graphics, logos, images, designs, and other materials, is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use our website content for commercial purposes without prior written permission.

11. Privacy and Personal Information

We respect your privacy and are committed to protecting your personal information.

Information collected through our website may be used for:

  • Processing and fulfilling orders.

  • Providing customer support.

  • Communicating order updates.

  • Improving our website and services.

  • Meeting applicable legal and regulatory requirements.

For more details, please review our Privacy Policy.

12. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services, including payment gateways and logistics providers.

We do not control third-party websites and are not responsible for their content, policies, or services.

Customers are encouraged to review the applicable terms and privacy policies of third-party providers.

13. Limitation of Liability

To the extent permitted under applicable law, Buyer Orbit shall not be liable for indirect or incidental losses arising from the use of our website or temporary service interruptions.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited under applicable law, including rights available to consumers under Indian law.

14. Force Majeure

We shall not be held responsible for delays or failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, government restrictions, transportation disruptions, technical failures, or other unforeseen events.

15. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes will become effective once published on this page. Continued use of our website after changes are published indicates acceptance of the updated Terms, to the extent permitted by applicable law.

16. Governing Law and Jurisdiction

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in connection with the use of our website or services shall be subject to the jurisdiction of competent courts in accordance with applicable Indian laws.

17. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Business Name: Buyer Orbit

Website: https://buyerorbit.co.in/

Email: support@buyerorbit.co.in

Thank you for shopping with Buyer Orbit. We appreciate your trust and support!